Privacy Policy

Last updated: August 28, 2026

At a glance

  • We serve B2B plant buyers (mills, steel service centers, boiler and dryer operators, industrial importers).
  • We collect business contact and project details you send us.
  • We use data to answer mill and process-equipment inquiries.
  • We do not sell your data to data brokers.
  • Privacy requests: Contact form (subject: Privacy Request) or email jindiyj@163.com.

Who this policy covers

This Privacy Policy explains how Nova Machinery Supply (“we,” “us”) handles personal information.

It applies when you:

  • Visit our sites (including novamachinerysupply.com)
  • Send a mill, finishing-cell, burner, or grinder inquiry
  • Request a layout-based quote, FAT plan, packing list, or certificate copies
  • Contact us about OEM machinery programs

We are a B2B industrial machinery OEM. The manufacturing base is in Jiaozuo, Henan, China. This site is not consumer retail and does not offer medical products or medical advice.

By using our sites or sending us information, you agree to this policy.


1. Who we are

BrandNova Machinery Supply
Websitenovamachinerysupply.com
Manufacturing baseWeiyi Road, Wenxian Development Zone, Jiaozuo, Henan, China
Emailjindiyj@163.com
ContactInquiry form

For access, correction, or deletion requests, use the contact form and mark the subject Privacy Request, or email jindiyj@163.com.


2. What we collect

Data you give us

When you contact us or request quotes, layouts, downloads, or visits, we may collect:

  • Name and job title
  • Company name and website
  • Business email and phone (including WhatsApp / WeChat if you share them)
  • Country or region and plant location
  • Project needs (mill type, bar range, heat load, voltage, footprint, finishing cells)
  • Messages, files, bay drawings, and RFQ details
  • NDA or vendor forms when needed for document packs

Please do not send personal health data or unrelated consumer information in inquiry forms. We do not need it to quote a mill or burner.

Data collected automatically

When you browse, we may collect:

  • IP address, browser, device, and OS
  • Pages viewed, referrer, and visit time
  • Cookies and similar tools (see Cookies)

We mainly use this for security and site improvement.

Data from other sources

We may receive business contacts from:

  • Trade shows
  • B2B platforms
  • Referrals
  • Public company directories

We use this only for relevant B2B follow-up.


3. How we use your data

We use personal information to:

  • Reply to inquiries and layout-based quotes
  • Manage mill OEM, catalog-machine, and process-equipment talks
  • Share certificate copies, packing lists, and technical files (often under NDA)
  • Discuss production, FAT, shipping, commissioning, or export docs
  • Improve our site and keep it secure
  • Meet legal duties and enforce our agreements
  • Send useful B2B updates (you can opt out of marketing anytime)

We do not sell your personal information.


If GDPR or UK GDPR applies, we may rely on:

BasisExample
Legitimate interestsAnswering B2B mill inquiries; securing our sites
Contract / pre-contractHandling RFQs, layouts, FAT, and orders you request
ConsentNon-essential cookies or optional marketing
Legal dutyTax, trade, audit, or regulatory records

5. Who we share data with

We may share data with:

  • Our teams — sales, engineering, quality, logistics (need-to-know only)
  • Service providers — email, CRM, analytics, cloud, translation, freight (under confidentiality)
  • Advisers — lawyers, auditors, insurers when needed
  • Authorities — when the law requires it, or to protect rights and safety

If we merge or sell assets, data may transfer as allowed by law.
We will give notice when required.

We do not share your inquiry data for other companies’ marketing.


6. Cookies and analytics

We may use cookies to:

  • Run core site features and security
  • Remember simple preferences
  • Measure traffic and page performance

You can control cookies in your browser.
Blocking essential cookies may break some features.

Where required, we ask for consent before non-essential cookies.

We may use Google Analytics or similar tools.
Those providers have their own privacy policies.

We may also use Search Console for SEO.
That does not identify you in our sales emails.


7. International transfers

Nova Machinery Supply’s manufacturing base is in Jiaozuo, Henan, China.

If you contact us from the EU, UK, US, or elsewhere, your data may be processed in China or other countries where our providers work.

Where required, we use suitable safeguards (such as contract clauses) for cross-border B2B transfers.


8. How long we keep data

We keep data only as long as needed, including:

TypeTypical approach
Active sales / OEM projectsDuring the relationship + a short follow-up period
Quotes, layouts, and contractsAs needed for commercial, tax, and quality records
FAT, packing, and commissioning filesPer project and customer audit needs
Marketing opt-out listsUntil you re-subscribe or we no longer have a basis

Analytics logs are usually kept for a shorter time, unless needed for security.


9. Security

We use reasonable admin, technical, and organizational controls.

Examples:

  • Access limits for staff
  • Secure channels for business email

No internet transfer is 100% safe.
For confidential drawings, pricing, or quality files:


10. Your rights

Depending on where you live, you may ask to:

  • Access your data
  • Correct wrong data
  • Delete data (if law and contracts allow)
  • Object to or limit some processing
  • Withdraw consent (when we rely on consent)
  • Complain to a supervisor (EEA / UK)

How to ask: contact form or jindiyj@163.com.
We may verify your identity first.
We reply within legal time limits.

Marketing opt-out

  • Reply unsubscribe to marketing emails, or
  • Ask us to stop B2B marketing anytime

We may still send messages about active orders or compliance requests.


11. Children

Our sites and OEM services are for business users, not children.

We do not knowingly collect data from anyone under 16.
If a child submitted data, contact us. We will delete it promptly.


We may link to other sites, such as:

  • Certification bodies
  • Logistics partners
  • Maps, video, or social channels

We do not control their privacy practices.
Read their policies before you share data there.

If you start on a marketplace, that platform’s rules also apply.


13. Policy updates

We may update this policy when laws, tech, or our business change.

  • We update the Last updated date at the top
  • Important changes may be noted on the site or sent to active partners

Continued use after an update means you accept the new policy, where the law allows.


14. Contact us

Nova Machinery Supply
Weiyi Road, Wenxian Development Zone, Jiaozuo, Henan, China

Also see: Terms and Conditions